supervisor/team leader development.....
EQUIPPING Supervisors and Team Leaders for Success
 In today's business, the supervisor or team leader is the main
link between the organization's goals and the people who are responsible
for the daily activities that make those goals a reality. Because
of the necessary and integral role that this position plays, it
is obvious that good supervisors and team leaders are key to the
success of any organization.
Many decisions required within this role every day affect profits,
productivity, service levels, as well as attitudes, and morale. With
a role and function of this magnitude, it would seem logical that
the process of becoming a supervisor and team leader would require
years and years of training. However, most supervisors and
team leaders have had little or no training in the required skills. Almost
universally, today's supervisory force is made up of men and women
who have been promoted from being a super-worker to being a supervisor
or team leader.
A Process for Results:
Supervisory Development is a process that makes supervisor and
team leadership development not only possible, but also eminently
profitable. Individually, each supervisor and team leader
reflects the proficiency of a specialized knowledge. Together,
they form a powerful force that assures the achievement of organizational
goals through its people.
“Supervisory development is a process that
makes supervisor and team leadership development not only possible,
but also eminently profitable.”
Essential Element No.1: Attitude
Development
Attitude is the basis of all individual behavior. The effectiveness
of a supervisor or team leader will depend on their behavior in
a given situation. Improved results and productivity begins
by developing the attitudes that govern the person's behavior.
Essential Element No. 2: Behavior Management Skills
Better than 50% of a supervisor's or team leader's time is spent
managing other people. To be effective in this role, it is
important that the individual develop the skills necessary to effectively
communicate and maximize productivity.
Essential Element No. 3: Goal Accomplishment
A supervisor or a team leader not only sets goals but also needs
to determine how they will be achieved, what obstacles must be
overcome in the process, and the time line necessary. The
Supervisory process provides a proven goal accomplishment model
that can be immediately applied to any organization.
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